PC
Windows 98 or higher, and Internet Explorer 5 or higher.

Apple Mac
MacOS9 or MacOSX, and Internet Explorer 5.1 or higher, Safari 2.1.

To complete the tutorial your computer will also need a:
- CD-ROM player
- a volume control
- an internet connection
- a printer

Some other browsers/systems are also supported - click here

The tutorial plays on your PC just like you are attending a real-life tutorial: a voice-over explains each subject and relevant notes and pictures on the screen give further guidance.

The tutorial will ask you to follow simple instructions to identify what kinds of broadband are available to you. You need an internet connection and a printer for this step.

The tutorial is easy to use providing you know how to turn your computer on, turn up the volume, dial the internet and visit a website.

The tutorial is simple to understand for beginners who are unsure whether they need broadband.
The independent advice contained within the tutorial is just as useful for experienced internet users who want to find out how to take advantage of the new low cost broadband services available in 2004 - but are concerned about tales of poor service.

Anyone who is not quite sure how to get a really good value broadband deal will benefit from Understanding Broadband, wherever they live.

Understanding Broadband has been created to show anyone in the UK what their broadband options are - wherever they live.

All the main types of high speed internet are covered including ADSL, Cable, Satellite, Wireless and Community broadband; also Midband and other options.

You simply insert the CD-ROM into your computer's CD-ROM drive. On most computers the tutorial will start automatically - you just have to adjust your volume control to a comfortable level.

If it doesn't start automatically then follow the easy instructions on the screen to install the free player for the tutorial.

This depends on how many different types of broadband you want to learn about. Most users complete the tutorial in 1-2 hours.

You have total control over the pace of the tutorial and can pause it at any time or repeat any parts of it that you are unsure about.

Our Terms and Conditions of sale are posted on the Checkout page. Click the 'buy' button and 'checkout' button - you do not need to enter any personal or purchase details to view these.

Our online store is handled by HSBC who provide a completely secure credit card handling environment. However if you would prefer not to enter your credit card online we can also accept orders by phone, fax or post.

For more information, please contact us with your question.